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Restaurant · Guide 5

Tables and Reservations

  • Restaurant managers and service teams
  • Updated

In this guide

5.1 Tables and Floor Setup

Tables are used when dine-in table mode is enabled.

  1. Go to Restaurant > Floor & Tables.
  2. Create tables with table number, name, capacity, section, and active status.
  3. Use Table Map to view occupancy and table state.
  4. Update status when a table is available, occupied, reserved, dirty, or out of service.

On the till, the Floor view shows the same tables by section (section 6.4).

5.2 Reservations

Reservations help front-of-house plan capacity.

  1. Open Restaurant Settings > Reservations > Manage reservations where your permissions allow it, or use the reservations link supplied by your manager.
  2. Create a reservation with customer details, party size, date/time, table, and notes.
  3. Open the booking and choose Seat Guest when they arrive.
  4. Use Complete, Cancel, or No-Show according to the booking's current state and outcome. Completing a reservation is not payment of a restaurant check.

5.3 Table Transfer

Before: Confirm the destination is free, in the same location, and appropriate for the party. Table mode must be enabled.

Steps: Open the order on the till. In the ticket header, choose the change-table button (two arrows, labelled Change table). In Move to another table, choose a table marked Move here; tables marked Occupied or Unavailable cannot be chosen. An older dine-in order without a table shows a Select table chip that opens the same dialog.

Result: The order and its waiter move to the new table. Confirm the table name in the ticket header before adding more dishes; do not open a new order merely because the guests moved.

Recovery: If the target is unavailable, check its current order and floor status with the host. Never clear another party's table to force the transfer. The till does not offer a separate bar-tab transfer control.