Billing & Cancellation Policy

1. Trial and Activation

New subscriptions start with a 30-day free trial. No payment is required during the trial. Paid billing starts only when the trial ends and a paid cycle is active.

2. Billing Cycles and Renewal

Plans are billed monthly or yearly based on your selected cycle. Active subscriptions renew automatically unless cancellation is requested before the next renewal date.

3. Invoices and Amounts

Invoices are generated according to your subscription cycle and plan pricing. Invoice totals include plan charges and any active billable add-ons. Taxes or payment-provider charges may apply where required by law or gateway rules.

4. Failed Payments

If a renewal payment fails, we may retry collection and notify the account owner. Continued payment failure can result in subscription delinquency, restricted access, or suspension until outstanding invoices are cleared.

5. Cancellation

Cancellation takes effect at the end of the current paid period. You keep access through the period already paid for. No prorated cash refund is provided for unused time after cancellation.

6. Downgrades and Add-on Disable

Plan downgrades or add-on disable requests apply at period end unless explicitly stated otherwise in your billing UI. Current-period charges remain due and are not refunded.

7. Refund Relationship

Refunds are governed by the Refund Policy. Default rule is non-refundable billing except verified billing error cases handled under that policy.

8. Support Contact

For billing questions, contact support@sikabooks.net and include your invoice number, business name, and payment reference.