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Point of Sale · Guide 9

Tax Configuration

Configure tax rates and groups for your POS transactions. 9.1 Tax Rates Tax rates define individual tax percentages: Go to Sidebar > Administration > Tax Rates Click Add Tax Rate E...

Retail owners and cashiers Updated September 1, 2026

Configure tax rates and groups for your POS transactions.

9.1 Tax Rates

Tax rates define individual tax percentages:

  1. Go to Sidebar > Administration > Tax Rates
  2. Click Add Tax Rate
  3. Enter:
    • Name (e.g. "VAT", "NHIL", "Service Tax")
    • Rate percentage
    • Jurisdiction and jurisdiction code
    • Whether it is compound (calculated on top of other taxes)
    • Effective date and optional end date
  4. Click Save

9.2 Tax Groups

Tax groups bundle multiple rates together:

  1. Go to Sidebar > Administration > Tax Groups
  2. Click Add Tax Group
  3. Enter a name and description
  4. Select the tax rates to include
  5. Optionally mark as the Default group (used when a taxable product does not have a specific sales tax group)
  6. Click Save

9.3 Tax on the Sell Screen

  • The default tax group is used when a taxable product does not have a specific sales tax group
  • The current sale can be marked Taxable, Exempt, or Zero-Rated
  • Tax mode overrides require supervisor approval (if configured)
  • Compound taxes are calculated in sequence (tax-on-tax)