POS Users

POS users are linked to business users, but they operate with their own 4-digit PIN and POS role profile.

10.1 Viewing POS Users

1. Go to Sidebar > Administration > POS Users
2. View all POS users with their roles and status
3. Filter by role or status

10.2 Creating a POS User

1. Click Add POS User
2. Select the Business User to link
3. Assign a POS Role:
   • Cashier — Can process sales, view basic reports
   • Supervisor — Can approve returns, overrides, voids, and manage cashiers
   • Owner — Full access to all POS features
   • Stock Clerk — Inventory-adjacent operational access used in stock-heavy environments
   • Pharmacist — Available when the Pharmacy module is enabled
   • Waiter / Server — Available when the Restaurant module is enabled
   • Kitchen Staff — Available when the Restaurant module is enabled
4. Set a 4-digit PIN for register login
5. Assign Locations the user can access
6. Click Save

10.3 Resetting a PIN

1. Go to the POS user edit page
2. Click Reset PIN
3. Enter the new 4-digit PIN
4. Save the new PIN

10.4 Supervisor PIN Verification

Certain actions require a supervisor PIN:

• Voiding a sale
• Approving a return above the refund limit
• Applying a discount above the cashier limit
• Overriding tax treatment on an item

The supervisor enters their PIN, and a short-lived session proof (5 minutes) is issued to prevent tampering.

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