Credit Sales

8.1 Prerequisites

• Credit sales must be enabled in POS Settings
• The customer must have a credit limit set
• The customer must have available credit (limit minus outstanding balance)

8.2 Creating a Credit Sale

1. On the sell screen, add a customer to the sale
2. Click Pay
3. Optionally record a deposit using one or more payment methods
4. Switch on Charge remaining balance to customer credit
5. Enter the Due Date
6. Complete the sale
7. A credit sale record is created tracking the outstanding balance

8.3 Viewing Credit Sales

1. Go to Sidebar > Customers > Credit Sales
2. View all credit sales with status: Outstanding, Partial, Paid, Overdue
3. Filter by status or customer

8.4 Recording Payments

1. Go to the credit sale detail page
2. Find the Record Payment section and check the displayed receiver
3. Enter the amount actually received, up to the outstanding balance
4. Select the payment method and add a reference
5. Click Record Payment
6. The balance is updated; status changes to Partial or Paid

Received by is assigned automatically from your signed-in identity, not selected from a staff list. You need pos.credit.collect and an active POS staff profile with access to the sale's location. Verified business owners can collect without first creating a POS staff profile; their own profile is created when the payment succeeds. An existing inactive profile is never automatically reactivated. If the page shows a staff-access warning, ask the owner to review your POS staff setup.

The balance includes money collected at checkout, less any change given, plus subsequent credit payments. For example, if you have GHS 880 outstanding and collect GHS 800, the remaining balance is GHS 80. The Balance section separates Paid at Checkout and Later Collections. Amount Paid includes both. Payment History lists subsequent collections, and its Total Collections sums only those rows. An empty history means no later collections, not that the checkout payment is missing.

Retrying the same submitted form does not create a second payment. After a successful collection, open the refreshed page before recording a new payment. If another user collected money meanwhile, reload and check the latest balance before proceeding. Settled, written-off and voided sales cannot receive new collections.

8.5 Customer Credits View

1. Go to a customer's profile
2. Click View Credits
3. See all credit sales for that customer with balances and payment history