Selling

The POS sell screen is a full-screen register interface designed for fast retail transactions.

4.1 Accessing the Sell Screen

1. Go to Sidebar > Sales > Sell (or click the Sell button)
2. The sell screen opens with your active shift

4.2 Adding Items

You can add products to the cart in several ways:

• Barcode Scan — Scan a product barcode with a connected scanner
• Product Search — Type a product name, SKU, or barcode in the search box
• Category Browse — Browse products by category with images and stock levels

Each item shows:

• Product name and SKU
• Available stock at the current location
• Unit price
• Tax treatment (Taxable, Exempt, Zero-Rated)

4.3 Adjusting Cart Items

For each item in the cart you can:

• Change the Quantity
• Apply a Discount (fixed amount or percentage)
• Change the Tax Treatment (if supervisor-approved and permitted in settings)
• Remove the item

4.4 Applying Discounts

• Line-level discount — Apply to individual items
• Supervisor approval — Discounts above the configured cashier limit require a supervisor PIN

The maximum cashier discount percentage is set in POS Settings.

4.5 Selecting a Customer

1. Click Add Customer on the sell screen
2. Search by name, phone, or Ghana Card number
3. Select an existing customer or Quick Create a new one
4. Quick Create requires a name; phone is optional
5. The customer is attached to the sale for receipt, credit, and loyalty tracking

4.6 Completing a Sale

1. Review the cart (items, quantities, discounts, tax)
2. Click Pay
3. Select the Payment Method(s):
   • Cash — enter amount tendered, system calculates change
   • Card — enter reference number
   • Mobile Money — enter reference number
   • Bank Transfer — enter reference number
   • GhQR — enter a reference if needed
4. You can split payment across multiple methods
5. If Allow Credit Sales is enabled in POS Settings and a customer is attached, switch on Charge remaining balance to customer credit
6. Enter the Due Date for the outstanding balance if you are saving a credit sale
7. Click Complete Sale or Complete Credit Sale
8. The receipt is generated automatically

4.7 Tax Calculation

Tax is calculated based on your POS settings:

• Tax-inclusive pricing — Prices already include tax (tax is backed out)
• Tax-exclusive pricing — Tax is added on top of the price
• Default Tax Group — Applied to all taxable items unless overridden
• Item tax treatment — Individual items can be Taxable, Exempt, or Zero-Rated

4.8 Parking (Suspending) a Sale

If a customer needs to step away or you need to serve another customer:

1. Click Park Sale
2. The sale is saved with its items, selected customer, sale-level discount, tax mode, and note
3. Later, open the Parked Sales page or the recall modal on the sell screen
4. Click Recall to resume the sale

4.9 Voiding a Sale

To void a completed sale:

1. Go to the sale detail page
2. Click Void Sale
3. A supervisor PIN is required
4. The sale is marked as voided and inventory is restored

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