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Restaurant · Guide 15

Glossary

  • Restaurant managers and service teams
  • Updated

In this guide

Term Meaning in this workflow
Check / order The guest's open restaurant record, identified by order number. It may contain several rounds before payment.
Guests (covers) Number of guests on a dine-in order, entered as Guests; not an automatic bill split.
Waiter / server Person assigned to service the dine-in order and receive service attribution.
Cashier Authenticated POS operator recording sales/payments, which may be someone other than the waiter.
Register / shift The till and its open trading session, opened with Start service and closed with End shift, including opening and counted cash.
Not sent / Not printed An item saved on the order but not yet dispatched. The kitchen screen shows it greyed as Held. Auto-fire can skip this stage.
Fire / send / dispatch Release items for preparation and consume their configured stock. Send is the Kitchen Display label; Confirm & Print is used for paper/combined orders.
Prep station Configured preparation destination such as kitchen or bar; it is not an automatically selected physical printer.
KDS / bump Kitchen Display System; bumping marks preparation ready, not paid or served.
Pass Where ready food waits to leave the kitchen. Picked up marks it served on the order.
Preparation batch Saved dispatch, change or cancellation snapshot used to recover paper copies from Print history.
Reprint Another copy of saved information, not another dispatch, sale or stock movement.
Settlement / paid receipt Recording the sale/payment and its receipt; separate from presenting an unpaid bill.
Even split Evenly on the payment sheet: equal shares as payment rows on one sale and one receipt.
MoMo Mobile money. Recording the method/reference in POS does not verify the external transfer.
GHS Ghana cedi currency code. Check the register currency before using a worked amount.
Void / refund Authorised correction of a recorded sale/payment, not ordinary unpaid item removal.
X-Report Current-shift operating summary, printed with Print X report on End shift or opened from the register page; it does not close the shift.