Training Examples

These are synthetic exercises, not customer records or live payment instructions. Use a training business. The GHS totals below assume the displayed final amount has already been confirmed, including the training business's configured taxes; they do not prescribe a tax rate or real menu price.

14.1 Paper Dine-In and a Later Addition

Before: Set up a training order in Paper tickets mode with a final first-round amount of GHS 180.00. Use an available training table if table mode is enabled; otherwise leave the table out. Assign the training waiter.

Steps: Add the requested meal and a drink, with "pepper on the side" on the meal. Choose Confirm & Print, review and Print copies. Give the customer and kitchen copies to the trainer in their respective roles. Add one later drink worth GHS 20.00 and confirm again. Practise cancelling the browser print dialog, then recovering that second batch with Prints.

Result: The updated unpaid bill totals GHS 200.00; the second kitchen batch contains only the new drink. A reprint does not order another drink or deduct its stock again. Settle only through Pay when the trainer authorises the payment exercise.

Recovery: If the second kitchen copy lists the entire first round as new work, stop and check which batch was selected. Compare batch numbers before kitchen handover.

14.2 Cash and MoMo on One Check

Before: A training check's confirmed total is GHS 200.00. Simulate a verified GHS 120.00 MoMo payment and GHS 100.00 cash tender. Do not send a live MoMo transfer for this exercise.

Steps: Select Pay > Multiple methods. Enter the enabled MoMo method with 120.00 and synthetic reference TRAIN-MOMO-001. Add a cash row for 100.00. Check Total tendered: GHS 220.00, Remaining: GHS 0.00, and Change: GHS 20.00, then record the training payment once.

Result: One sale records the two methods; the customer receives GHS 20.00 cash change. The net cash contribution is GHS 80.00, separate from GHS 120.00 MoMo. Retrieve the paid receipt from the sale.

Recovery: A MoMo row above the whole amount due is not cash change or a tip; correct it before submitting. In live service, an uncertain transfer must be checked in the approved merchant process first.

14.3 Equal Split and Till Count

Before: Create a training check with three separate order lines of GHS 60.00 each, quantity one per line, all using the same tax treatment with no additional taxes in this exercise. Confirm the final total is GHS 180.00. This must not be one GHS 60.00 line with quantity three: whole lines stay together during splitting. All three guests will use cash, and the training drawer opened with GHS 300.00.

Steps: Choose Pay > Split equally, enter 3, select cash and submit only once all three payments have been collected. Retrieve the three sale receipts. With no other sales or cash movements, count the drawer at closing.

Result: With those three separate, equally priced lines, the split creates three GHS 60.00 sales. That result is specific to this line arrangement, not a promise for every GHS 180.00 check. The drawer contains GHS 480.00 before any separately recorded withdrawals. For guests contributing different amounts or using different methods on one check, use Multiple methods instead; it creates one sale with payment rows, not three seat-specific receipts.

Recovery: If the split receipts differ from the exercise, inspect the original order lines and resulting sales before collecting more money or repeating payment. Do not duplicate food lines to force an already-paid order into equal receipts. If the actual drawer count is GHS 470.00, enter 470.00 as Closing Cash Count, investigate the GHS 10.00 difference and explain it in Closing Notes. Do not invent an expense or alter a sale to make the expected total match.