Settings

12.1 Accessing Settings

1. Go to Sidebar > Administration > POS Settings

12.2 General Settings

Selling Modes: Enable Retail POS applies to the whole business and starts enabled. To operate Restaurant only, open POS Settings > General, review the affected registers, switch Retail off, and confirm Save General Settings. You need POS settings-management permission.

Restaurant must be enabled with an active Table Service or Hybrid register. Complete or cancel parked retail sales and close open retail-only shifts first. Pharmacy currently requires Retail checkout, so Retail cannot be switched off while Pharmacy is enabled. Finish unsaved retail carts before saving; already-open Retail screens cannot submit new sales after disabling.

While Retail is disabled, you cannot deactivate or change the last Restaurant-capable register to Retail. Configure another active Table Service or Hybrid register, or enable Retail first. Opening a selling-mode link without a register selects an open register that supports that mode and your permissions.

With Retail off, Hybrid registers open Restaurant POS directly, subject to staff permissions. Retail-only registers cannot sell or open new shifts until reconfigured. Register modes are not rewritten. Re-enable the switch to restore Retail availability. Past sales, receipts, returns, reports, credit collections and shift reconciliation remain accessible under their existing permissions. Kitchen displays and paper tickets are separate Restaurant settings.

• Receipt Number Prefix — Prefix for future sale numbers. It does not renumber historical receipts.

12.3 Tax Settings

• VAT Registration — Whether your business is VAT-registered
• Default Tax Group — Tax group applied to taxable sales by default
• Tax-Inclusive Pricing — Whether product prices include tax
• Allow Cashier Tax Override — Whether standard cashiers can switch the current sale to Exempt or Zero-Rated without supervisor-only fallback

12.4 Payment Methods

Enable or disable payment methods:

• Cash
• Card
• Mobile Money
• Bank Transfer
• GhQR

12.5 Discount & Refund Controls

• Max Cashier Discount % — Maximum discount a cashier can apply without supervisor approval
• Max Refund Without Approval — Refund amount threshold that triggers supervisor approval

12.6 Credit Sales

• Allow Credit Sales — Enable/disable credit sales
• Default Credit Limit — Default credit limit for new customers

12.7 Tax Overrides

• Allow Cashier Tax Override — Whether cashiers can change the current sale tax mode (Taxable/Exempt/Zero-Rated)

12.8 Accounting Integration

• Accounting Posting Enabled — Whether POS transactions post to the General Ledger
• Posting Mode — Shift close summary
• Posting Trigger — On shift close
• Post Discounts Separately — Whether discounts get their own GL line

Accounting integration requires the Accounting module to be enabled.

12.9 Receipt Studio

Users with pos.settings.manage open POS Settings > Receipts. Choose Business default for all locations or select a location to maintain a local override. Choose 58 mm, 80 mm, or A4 paper; select the business logo, a private receipt-specific PNG/JPEG logo, or no logo; then choose optional contact and sale details. Business name, tax identifiers, sale number/date, item descriptions and quantities, currency, recorded tax, totals, payment state, and any credit balance remain protected.

Enter plain-text introduction, return-policy, and footer messages. Save Draft does not change live receipts. Review the SAMPLE - NOT A SALE preview using standard, VAT, credit, long-item, and copy scenarios; Test Print uses sample data and consumes no sale number. Then select Publish saved draft and confirm the scope. New completed retail and Restaurant sales capture that design and their sale-time facts. Existing receipts do not change. A location can Reset to business default for future sales without changing issued receipts.

The original General header/footer populate the first business design until it is published. Once a business design is published, edit messages here, not through older General Settings forms. The receipt is not a certified GRA E-VAT document unless a separately verified integration is in place.