Troubleshooting and Compliance Reminders

• A screen shortcut is missing: your role does not have the required permission. Ask a business owner to review access.
• Leave units look wrong: verify working days, public holidays, leave unit, dates, and the active accrual source.
• A document cannot be uploaded: confirm file type and size, then ask an administrator to verify the production malware scanner.
• An employee cannot enter the portal: confirm the invitation was accepted, the email is verified, HR remains enabled, and portal access is active.
• Payroll does not include an HR employee: create or reactivate the linked Payroll profile.
• Unpaid leave blocks a run: configure both the Payroll component mapping and daily-rate divisor.

SikaBooks provides configurable records, reminders, and workflow controls to assist compliance. It does not guarantee legal compliance or replace professional advice. Ghana leave defaults, contract wording, public holidays, retention rules, and customer-facing claims should be reviewed by qualified employment and privacy advisers.