Billing, Tips, Payments, Cancellations, and Voids
8.1 Checkout At checkout: Review the check. Confirm item quantities, modifiers, cancellations, and notes. Add tip manually or by percentage, depending on settings. Split by seat or...
8.1 Checkout
At checkout:
- Review the check.
- Confirm item quantities, modifiers, cancellations, and notes.
- Add tip manually or by percentage, depending on settings.
- Split by seat or item where the service flow requires it.
- Choose payment method and complete the POS sale.
8.2 Tips
Tip handling is controlled in Restaurant Settings. Make sure managers set the policy before service starts.
8.3 Payments and Receipts
Restaurant payments use the POS payment engine. Completed payments create receipts and feed POS reporting. Where POS accounting is enabled, sales can feed the accounting bridge using the configured posting mode.
8.4 Cancellations
Use cancel controls for wrong items, kitchen changes, duplicate orders, or guest changes. Cancellation permissions should be limited to trusted staff.
8.5 Voids
Voids are correction controls for billed/settled activity. Use them only when operational policy allows and keep a reason for audit review.