Help, Privacy, and Access Problems
Use this Help guide from the portal header. If you cannot sign in, verify your email and account security first. If the invitation expired, the linked employee is wrong, a document is missing, or access was revoked, contact your employer’s HR team.
- Employees
- Updated
In this guide
The portal is restricted to your linked employee record. Do not share downloaded employment documents or leave the portal open on a shared device. Enable the optional biometric lock where supported. The mobile app uses an app-switcher privacy cover so pay and personal information are not visible in the operating-system preview. You may ask your employer for access to or correction of your personal information under its approved privacy process.
Offline summaries show a freshness time. Sensitive change-request values are not stored in the offline cache. Refresh before relying on a balance, decision, payment state, or newly shared document.
Mobile notifications
The app keeps employee updates in the Home notification inbox. When your employer enables mobile alerts, open More > Notifications and choose whether this device receives alerts for posted payslips, leave decisions, and documents or contracts requiring action. Your phone will ask for notification permission only when you enable alerts. You can turn off a category or all push alerts at any time. Turning off push does not delete inbox records.
Push alerts contain only a general message; open the app and unlock it to see the actual record. A tap takes you to your own workplace notification after SikaBooks checks your signed-in access. Signing out or revoking the device stops its push delivery.
SikaBooks assists your employer with secure workflows and records but does not guarantee legal compliance or provide employment advice.