Daily Restaurant Workflow
Follow the shared steps, but choose only the preparation branch saved on the order. A paper-only restaurant does not need a Kitchen Display approval step. Preparation and payment are separate actions.
- Restaurant managers and service teams
- Updated
In this guide
2.1 Flow Summary
- Before: Confirm the till, staff access and preparation mode using section 3 and Service setup (section 10.1).
- Steps: Start or open an order, enter the guest's choices, and check the order number before sending or printing. Follow section 7's paper, KDS or combined path. Return to that same order for later additions.
- Result: The kitchen receives the intended work, the cashier settles the correct order, and the guest receives a paid receipt. Configured stock is deducted at dispatch, not when the printer produces paper. Payment does not deduct already-dispatched stock a second time.
- Recovery: If a send, print or payment result is uncertain, inspect the saved order, Print history, or POS sale before retrying. Do not create a duplicate order to make a missing slip appear.
The preparation setting applies to new orders; existing orders keep their saved preparation mode. Auto-fire (Auto-fire on save, shown as Send on add on Service setup), when enabled, dispatches each item as it is added. Check the item's status words (section 6.5) and Print history before assuming an item is still waiting.